The #1 platform for sales and support on WhatsApp

Never leave a customer unanswered on WhatsApp

Centralize WhatsApp, Instagram and Facebook in one screen. Reply 3x faster and manage your entire team.

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Human support during activation · 100% secure

Everything on one screenWhatsApp, Instagram, Facebook and website
Automatic follow-upWin back customers and close more
No chip blocksOfficial API and stable connection
Real-time reportsData-driven decisions

The inbox

LIVIA · Inbox
InboxMy conversations
  • MA
    Marina Alves09:12

    Hi! Do you have a slot tomorrow?

  • PS
    Pedro Santos09:08

    How much is the annual plan?

  • SS
    Summer Store08:55

    Order #1043 confirmed

  • CN
    Carla Nunes08:40

    Thanks for the support!

Companies that scale sales and support with LIVIA

LAMICRLABSignum CursosLigeira TelecomMiss Belle

Your company is leaving money on the table every day on WhatsApp.

When demand grows, shared phones and lost messages destroy your sales and your brand reputation.

Lost sales from unanswered messages or forgotten follow-ups
Several agents using the same phone, creating overlap and lack of control
Frustrated customers waiting hours while they close with a competitor
Zero metrics: you do not know who serves well or who is idle
Integrated channels

One dashboard to master all your conversations

Be where your customer buys, without switching tabs or mobile phones.

WhatsApp Official (API)

Maximum stability, scaled messaging without blocks and official seal.

WhatsApp Direct Connection

Connect your team's existing numbers instantly via QR Code.

Instagram Direct & Comments

Turn engagement into sales in the same support flow.

Facebook

Answer questions and close deals centralized on the same screen.

Webchat on your website

Serve visitors directly on the customer's website and turn traffic into conversations.

LIVIA — atendimento omnichannel
High-impact features

The complete engine to scale your sales

From lead capture to after-sales — automate the operation without losing the human touch.

Automatic follow-up

Smart re-engagement flows that recover inactive customers without manual effort.

Segmented bulk messaging

Send promotions and updates to contact lists with high deliverability and conversion.

User and team management

Automatically distribute conversations by department, queue or salesperson with custom permissions.

Intuitive visual IVR

Create automatic support routes and menus by dragging blocks, without needing a developer.

Real-time reports & analytics

Volume, response time and individual productivity metrics for complete control.

Unified 360° history

Know everything about the customer before replying, regardless of the channel they came from.

Before vs. After

The transformation of your operation with LIVIA

Without LIVIA (Chaos)

  • Channels: Scattered mobile phones and lost messages
  • Team: Agents overlapping conversations on the same number
  • Follow-up: Manual, slow and forgotten by the team day to day
  • Management: In the dark: no view of response time or sales

With LIVIA (Control)

  • Channels: All channels unified in one central screen
  • Team: Smart assignment by user and organized teams
  • Follow-up: Triggered automatically at the exact moment of interest
  • Management: Real-time dashboard with individual productivity metrics
Transparent pricing

Pick the plan that fits your scale

Invest in an organized operation that pays for itself with the first recovered sales.

Starter

To start centralizing your support.

R$ 197/month
  • 1 support seat
  • 2 channels
  • Contact records
  • Tags
  • Dashboards
  • Automatic AI follow-up
Start Free Trial
Most popular

Pro

For teams that want to scale with control.

R$ 397/month

Users

1

1 included in the plan · R$ 29.90 per extra user

1 support seats. Total of R$ 397 per month.

Everything in Starter, plus:

  • Unlimited channels
  • Automatic AI follow-up
  • Automatic tags
  • Teams and visual IVR
  • Bulk sending
  • Advanced reports
Start Free Trial

Scale

For high-volume operations.

Talk to us

Everything in Pro, plus:

  • Unlimited seats
  • Official API at scale
  • Dedicated onboarding
  • Priority support
Talk to an Advisor

The AI runs on credits

You add credit to the account, the AI spends it as it works, and the system tops itself up when the balance runs low. No hidden subscription, no stopping mid-conversation.

  1. You add credit

    Any amount, whenever you want.

  2. The AI spends as it works

    You pay for the follow-ups that actually happened.

  3. Automatic top-up

    At the threshold you set, the balance refills itself.

Monthly prices in Brazilian reais, no lock-in — cancel anytime.

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Success Stories

Those who organized support with LIVIA recommend it

“We streamlined all our support with LIVIA. I rely on quick replies, ended the constant chip blocks, and now handle hundreds of conversations a day across several channels.”
SSérgio PortelaSignum Cursos
Frequently Asked Questions

Everything you need to know before starting

Ready to stop losing sales on WhatsApp?

Create your account in 1 minute and schedule a guided demo with our specialist.

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Fast activation · No commitment

LIVIA — atendimento omnichannel